The program is delivered over a period of 12 weeks.

Work in a Growth Industry

THH21802 CERTIFICATE II IN HOSPITALITY (OPERATIONS)

This qualification is made up of a total of 11 competencies comprising of 5 Core Units and 6 Elective Units with at least four (4) from one or more of the areas of the THH02 Hospitality and Tourism Training Package.

CORE:

THHCOR01B Work with Colleagues and Customers

THHCOR02B Work in a Socially Diverse Environment

THHCOR03B Follow Health, Safety and Security procedures

THHHCO01B Develop and update hospitality Industry Knowledge

THHGHS01B Follow Workplace Hygiene Procedures

ELECTIVE:

THHBFB00B Clean and Tidy Bar Areas

THHBFB01B Operate a Bar

THHBFB03B Provide Food and Beverage Service

THHBFB04B Provide Table Service of Alcoholic Beverages

THHBFB09B Provide responsible service of alcohol

THHBFB10B Prepare and serve non-alcoholic beverages

THHADG03B Provide Responsible Gambling Service

THTGFA01B Process financial transactions

·Delivery modes

This qualification or part thereof is delivered in a combination of on and off the job. The off the job training is mostly via trainer lead fact-to face classes of both a theory and practical nature involving small groups and individual tuition and activities.

·On line Assistance can be accessed .through our web site.

·Recognition of Prior Learning will be assessed where appropriate.

·Learners are supplied with a learner's guide, assessment guide and a training record book to record all units of competency as achieved.